python-botocore/botocore/data/connectparticipant/2018-09-07/service-2.json

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{
"version":"2.0",
"metadata":{
"apiVersion":"2018-09-07",
"endpointPrefix":"participant.connect",
"jsonVersion":"1.1",
"protocol":"rest-json",
"serviceAbbreviation":"Amazon Connect Participant",
"serviceFullName":"Amazon Connect Participant Service",
"serviceId":"ConnectParticipant",
"signatureVersion":"v4",
"signingName":"execute-api",
"uid":"connectparticipant-2018-09-07"
},
"operations":{
"CreateParticipantConnection":{
"name":"CreateParticipantConnection",
"http":{
"method":"POST",
"requestUri":"/participant/connection"
},
"input":{"shape":"CreateParticipantConnectionRequest"},
"output":{"shape":"CreateParticipantConnectionResponse"},
"errors":[
{"shape":"AccessDeniedException"},
{"shape":"InternalServerException"},
{"shape":"ThrottlingException"},
{"shape":"ValidationException"}
],
"documentation":"<p>Creates the participant's connection. Note that ParticipantToken is used for invoking this API instead of ConnectionToken.</p> <p>The participant token is valid for the lifetime of the participant until the they are part of a contact.</p> <p>The response URL for <code>WEBSOCKET</code> Type has a connect expiry timeout of 100s. Clients must manually connect to the returned websocket URL and subscribe to the desired topic. </p> <p>For chat, you need to publish the following on the established websocket connection:</p> <p> <code>{\"topic\":\"aws/subscribe\",\"content\":{\"topics\":[\"aws/chat\"]}}</code> </p> <p>Upon websocket URL expiry, as specified in the response ConnectionExpiry parameter, clients need to call this API again to obtain a new websocket URL and perform the same steps as before.</p>"
},
"DisconnectParticipant":{
"name":"DisconnectParticipant",
"http":{
"method":"POST",
"requestUri":"/participant/disconnect"
},
"input":{"shape":"DisconnectParticipantRequest"},
"output":{"shape":"DisconnectParticipantResponse"},
"errors":[
{"shape":"AccessDeniedException"},
{"shape":"InternalServerException"},
{"shape":"ThrottlingException"},
{"shape":"ValidationException"}
],
"documentation":"<p>Disconnects a participant. Note that ConnectionToken is used for invoking this API instead of ParticipantToken.</p>"
},
"GetTranscript":{
"name":"GetTranscript",
"http":{
"method":"POST",
"requestUri":"/participant/transcript"
},
"input":{"shape":"GetTranscriptRequest"},
"output":{"shape":"GetTranscriptResponse"},
"errors":[
{"shape":"AccessDeniedException"},
{"shape":"InternalServerException"},
{"shape":"ThrottlingException"},
{"shape":"ValidationException"}
],
"documentation":"<p>Retrieves a transcript of the session. Note that ConnectionToken is used for invoking this API instead of ParticipantToken.</p>"
},
"SendEvent":{
"name":"SendEvent",
"http":{
"method":"POST",
"requestUri":"/participant/event"
},
"input":{"shape":"SendEventRequest"},
"output":{"shape":"SendEventResponse"},
"errors":[
{"shape":"AccessDeniedException"},
{"shape":"InternalServerException"},
{"shape":"ThrottlingException"},
{"shape":"ValidationException"}
],
"documentation":"<p>Sends an event. Note that ConnectionToken is used for invoking this API instead of ParticipantToken.</p>"
},
"SendMessage":{
"name":"SendMessage",
"http":{
"method":"POST",
"requestUri":"/participant/message"
},
"input":{"shape":"SendMessageRequest"},
"output":{"shape":"SendMessageResponse"},
"errors":[
{"shape":"AccessDeniedException"},
{"shape":"InternalServerException"},
{"shape":"ThrottlingException"},
{"shape":"ValidationException"}
],
"documentation":"<p>Sends a message. Note that ConnectionToken is used for invoking this API instead of ParticipantToken.</p>"
}
},
"shapes":{
"AccessDeniedException":{
"type":"structure",
"required":["Message"],
"members":{
"Message":{"shape":"Message"}
},
"documentation":"<p>You do not have sufficient access to perform this action.</p>",
"error":{"httpStatusCode":403},
"exception":true
},
"ChatContent":{
"type":"string",
"max":1024,
"min":1
},
"ChatContentType":{
"type":"string",
"max":100,
"min":1
},
"ChatItemId":{
"type":"string",
"max":256,
"min":1
},
"ChatItemType":{
"type":"string",
"enum":[
"MESSAGE",
"EVENT",
"CONNECTION_ACK"
]
},
"ClientToken":{
"type":"string",
"max":500
},
"ConnectionCredentials":{
"type":"structure",
"members":{
"ConnectionToken":{
"shape":"ParticipantToken",
"documentation":"<p>The connection token.</p>"
},
"Expiry":{
"shape":"ISO8601Datetime",
"documentation":"<p>The expiration of the token.</p> <p>It's specified in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2019-11-08T02:41:28.172Z.</p>"
}
},
"documentation":"<p>Connection credentials. </p>"
},
"ConnectionType":{
"type":"string",
"enum":[
"WEBSOCKET",
"CONNECTION_CREDENTIALS"
]
},
"ConnectionTypeList":{
"type":"list",
"member":{"shape":"ConnectionType"},
"min":1
},
"ContactId":{
"type":"string",
"max":256,
"min":1
},
"CreateParticipantConnectionRequest":{
"type":"structure",
"required":[
"Type",
"ParticipantToken"
],
"members":{
"Type":{
"shape":"ConnectionTypeList",
"documentation":"<p>Type of connection information required.</p>"
},
"ParticipantToken":{
"shape":"ParticipantToken",
"documentation":"<p>Participant Token as obtained from <a href=\"https://docs.aws.amazon.com/connect/latest/APIReference/API_StartChatContactResponse.html\">StartChatContact</a> API response.</p>",
"location":"header",
"locationName":"X-Amz-Bearer"
}
}
},
"CreateParticipantConnectionResponse":{
"type":"structure",
"members":{
"Websocket":{
"shape":"Websocket",
"documentation":"<p>Creates the participant's websocket connection.</p>"
},
"ConnectionCredentials":{
"shape":"ConnectionCredentials",
"documentation":"<p>Creates the participant's connection credentials. The authentication token associated with the participant's connection.</p>"
}
}
},
"DisconnectParticipantRequest":{
"type":"structure",
"required":["ConnectionToken"],
"members":{
"ClientToken":{
"shape":"ClientToken",
"documentation":"<p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the request.</p>",
"idempotencyToken":true
},
"ConnectionToken":{
"shape":"ParticipantToken",
"documentation":"<p>The authentication token associated with the participant's connection.</p>",
"location":"header",
"locationName":"X-Amz-Bearer"
}
}
},
"DisconnectParticipantResponse":{
"type":"structure",
"members":{
}
},
"DisplayName":{
"type":"string",
"max":256,
"min":1
},
"GetTranscriptRequest":{
"type":"structure",
"required":["ConnectionToken"],
"members":{
"ContactId":{
"shape":"ContactId",
"documentation":"<p>The contactId from the current contact chain for which transcript is needed.</p>"
},
"MaxResults":{
"shape":"MaxResults",
"documentation":"<p>The maximum number of results to return in the page. Default: 10. </p>",
"box":true
},
"NextToken":{
"shape":"NextToken",
"documentation":"<p>The pagination token. Use the value returned previously in the next subsequent request to retrieve the next set of results.</p>"
},
"ScanDirection":{
"shape":"ScanDirection",
"documentation":"<p>The direction from StartPosition from which to retrieve message. Default: BACKWARD when no StartPosition is provided, FORWARD with StartPosition. </p>"
},
"SortOrder":{
"shape":"SortKey",
"documentation":"<p>The sort order for the records. Default: DESCENDING.</p>"
},
"StartPosition":{
"shape":"StartPosition",
"documentation":"<p>A filtering option for where to start.</p>"
},
"ConnectionToken":{
"shape":"ParticipantToken",
"documentation":"<p>The authentication token associated with the participant's connection.</p>",
"location":"header",
"locationName":"X-Amz-Bearer"
}
}
},
"GetTranscriptResponse":{
"type":"structure",
"members":{
"InitialContactId":{
"shape":"ContactId",
"documentation":"<p>The initial contact ID for the contact. </p>"
},
"Transcript":{
"shape":"Transcript",
"documentation":"<p>The list of messages in the session.</p>"
},
"NextToken":{
"shape":"NextToken",
"documentation":"<p>The pagination token. Use the value returned previously in the next subsequent request to retrieve the next set of results.</p>"
}
}
},
"ISO8601Datetime":{"type":"string"},
"Instant":{
"type":"string",
"max":100,
"min":1
},
"InternalServerException":{
"type":"structure",
"required":["Message"],
"members":{
"Message":{"shape":"Message"}
},
"documentation":"<p>This exception occurs when there is an internal failure in the Amazon Connect service.</p>",
"error":{"httpStatusCode":500},
"exception":true,
"fault":true
},
"Item":{
"type":"structure",
"members":{
"AbsoluteTime":{
"shape":"Instant",
"documentation":"<p>The time when the message or event was sent.</p> <p>It's specified in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2019-11-08T02:41:28.172Z.</p>"
},
"Content":{
"shape":"ChatContent",
"documentation":"<p>The content of the message or event.</p>"
},
"ContentType":{
"shape":"ChatContentType",
"documentation":"<p>The type of content of the item.</p>"
},
"Id":{
"shape":"ChatItemId",
"documentation":"<p>The ID of the item.</p>"
},
"Type":{
"shape":"ChatItemType",
"documentation":"<p>Type of the item: message or event. </p>"
},
"ParticipantId":{
"shape":"ParticipantId",
"documentation":"<p>The ID of the sender in the session.</p>"
},
"DisplayName":{
"shape":"DisplayName",
"documentation":"<p>The chat display name of the sender.</p>"
},
"ParticipantRole":{
"shape":"ParticipantRole",
"documentation":"<p>The role of the sender. For example, is it a customer, agent, or system.</p>"
}
},
"documentation":"<p>An item - message or event - that has been sent. </p>"
},
"MaxResults":{
"type":"integer",
"max":100,
"min":0
},
"Message":{"type":"string"},
"MostRecent":{
"type":"integer",
"max":100,
"min":0
},
"NextToken":{
"type":"string",
"max":1000,
"min":1
},
"ParticipantId":{
"type":"string",
"max":256,
"min":1
},
"ParticipantRole":{
"type":"string",
"enum":[
"AGENT",
"CUSTOMER",
"SYSTEM"
]
},
"ParticipantToken":{
"type":"string",
"max":1000,
"min":1
},
"PreSignedConnectionUrl":{
"type":"string",
"max":2000,
"min":1
},
"Reason":{
"type":"string",
"max":2000,
"min":1
},
"ScanDirection":{
"type":"string",
"enum":[
"FORWARD",
"BACKWARD"
]
},
"SendEventRequest":{
"type":"structure",
"required":[
"ContentType",
"ConnectionToken"
],
"members":{
"ContentType":{
"shape":"ChatContentType",
"documentation":"<p>The content type of the request. Supported types are:</p> <ul> <li> <p>application/vnd.amazonaws.connect.event.typing</p> </li> <li> <p>application/vnd.amazonaws.connect.event.connection.acknowledged</p> </li> </ul>"
},
"Content":{
"shape":"ChatContent",
"documentation":"<p>The content of the event to be sent (for example, message text). This is not yet supported.</p>"
},
"ClientToken":{
"shape":"ClientToken",
"documentation":"<p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the request.</p>",
"idempotencyToken":true
},
"ConnectionToken":{
"shape":"ParticipantToken",
"documentation":"<p>The authentication token associated with the participant's connection.</p>",
"location":"header",
"locationName":"X-Amz-Bearer"
}
}
},
"SendEventResponse":{
"type":"structure",
"members":{
"Id":{
"shape":"ChatItemId",
"documentation":"<p>The ID of the response.</p>"
},
"AbsoluteTime":{
"shape":"Instant",
"documentation":"<p>The time when the event was sent.</p> <p>It's specified in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2019-11-08T02:41:28.172Z.</p>"
}
}
},
"SendMessageRequest":{
"type":"structure",
"required":[
"ContentType",
"Content",
"ConnectionToken"
],
"members":{
"ContentType":{
"shape":"ChatContentType",
"documentation":"<p>The type of the content. Supported types are text/plain.</p>"
},
"Content":{
"shape":"ChatContent",
"documentation":"<p>The content of the message.</p>"
},
"ClientToken":{
"shape":"ClientToken",
"documentation":"<p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the request.</p>",
"idempotencyToken":true
},
"ConnectionToken":{
"shape":"ParticipantToken",
"documentation":"<p>The authentication token associated with the connection.</p>",
"location":"header",
"locationName":"X-Amz-Bearer"
}
}
},
"SendMessageResponse":{
"type":"structure",
"members":{
"Id":{
"shape":"ChatItemId",
"documentation":"<p>The ID of the message.</p>"
},
"AbsoluteTime":{
"shape":"Instant",
"documentation":"<p>The time when the message was sent.</p> <p>It's specified in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2019-11-08T02:41:28.172Z.</p>"
}
}
},
"SortKey":{
"type":"string",
"enum":[
"DESCENDING",
"ASCENDING"
]
},
"StartPosition":{
"type":"structure",
"members":{
"Id":{
"shape":"ChatItemId",
"documentation":"<p>The ID of the message or event where to start. </p>"
},
"AbsoluteTime":{
"shape":"Instant",
"documentation":"<p>The time in ISO format where to start.</p> <p>It's specified in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2019-11-08T02:41:28.172Z.</p>"
},
"MostRecent":{
"shape":"MostRecent",
"documentation":"<p>The start position of the most recent message where you want to start. </p>"
}
},
"documentation":"<p>A filtering option for where to start. For example, if you sent 100 messages, start with message 50. </p>"
},
"ThrottlingException":{
"type":"structure",
"required":["Message"],
"members":{
"Message":{"shape":"Message"}
},
"documentation":"<p>The request was denied due to request throttling.</p>",
"error":{"httpStatusCode":429},
"exception":true
},
"Transcript":{
"type":"list",
"member":{"shape":"Item"}
},
"ValidationException":{
"type":"structure",
"required":["Message"],
"members":{
"Message":{"shape":"Reason"}
},
"documentation":"<p>The input fails to satisfy the constraints specified by Amazon Connect.</p>",
"error":{"httpStatusCode":400},
"exception":true
},
"Websocket":{
"type":"structure",
"members":{
"Url":{
"shape":"PreSignedConnectionUrl",
"documentation":"<p>The URL of the websocket.</p>"
},
"ConnectionExpiry":{
"shape":"ISO8601Datetime",
"documentation":"<p>The URL expiration timestamp in ISO date format.</p> <p>It's specified in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2019-11-08T02:41:28.172Z.</p>"
}
},
"documentation":"<p>The websocket for the participant's connection.</p>"
}
},
"documentation":"<p>Amazon Connect is a cloud-based contact center solution that makes it easy to set up and manage a customer contact center and provide reliable customer engagement at any scale.</p> <p>Amazon Connect enables customer contacts through voice or chat.</p> <p>The APIs described here are used by chat participants, such as agents and customers.</p>"
}